Terms of Use

Last updated: April 14, 2026

These Terms of Use govern your access to and use of the services, platform, and content provided by MentalZone through luwomau.info. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

By registering an account, accessing any feature, or otherwise using the MentalZone platform, you confirm that you have read, understood, and agree to these Terms of Use in full. These terms apply to all users, including visitors, registered participants, and organisers.

2. Eligibility

You must be at least 18 years of age to create an account or access paid services. By using the platform, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Account Registration

3.1 Account Creation

To access certain features, you must register an account. You agree to provide accurate, complete, and current information during registration and to keep this information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at help@luwomau.info if you suspect any unauthorised access to your account.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or remain inactive for an extended period, with or without prior notice.

4. Use of the Platform

4.1 Permitted Use

You may use the platform solely for lawful purposes and in accordance with these terms. You agree to use MentalZone to attend, host, or interact within webinars and educational sessions as intended by the service.

4.2 Prohibited Conduct

You must not engage in any of the following:

5. Intellectual Property

5.1 Platform Content

All content on the MentalZone platform, including but not limited to webinar recordings, presentation materials, graphics, logos, text, and software, is the property of MentalZone or its licensors and is protected by applicable intellectual property laws.

5.2 User-Submitted Content

By submitting content to the platform — including questions, comments, or materials shared during sessions — you grant MentalZone a non-exclusive, royalty-free, worldwide licence to use, display, and distribute such content in connection with the operation and promotion of the platform.

5.3 Restrictions

You may not copy, modify, create derivative works from, or commercially exploit any platform content without our prior written permission.

6. Payments and Subscriptions

6.1 Fees

Certain features or events on the platform may require payment. All applicable fees will be clearly communicated prior to purchase. You agree to pay all charges associated with your selected plan or event registration.

6.2 Refunds

Refund eligibility is determined on a case-by-case basis in accordance with our refund policy, which is available upon request. We reserve the right to decline refund requests that do not meet the stated criteria.

6.3 Subscription Renewals

Subscription plans renew automatically unless cancelled before the renewal date. You are responsible for managing your subscription settings and for any charges incurred prior to cancellation.

7. Privacy

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using MentalZone, you consent to the collection and use of your information as described in the Privacy Policy.

8. Third-Party Services

The platform may integrate with or link to third-party tools, websites, or services. MentalZone does not endorse and is not responsible for the content, accuracy, or practices of any third-party service. Your use of third-party services is at your own risk and subject to their respective terms.

9. Disclaimers

The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. MentalZone does not warrant that the platform will be uninterrupted, error-free, or free from harmful components. Educational content provided through the platform is for informational purposes only and does not constitute professional advice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MentalZone and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages. Our total liability for any claim arising under these terms shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless MentalZone, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to your use of the platform, your violation of these terms, or your infringement of any third-party rights.

12. Modifications to the Platform and Terms

12.1 Platform Changes

We reserve the right to modify, suspend, or discontinue any aspect of the platform at any time, with or without notice. We will not be liable for any such modifications.

12.2 Changes to These Terms

We may update these Terms of Use from time to time. The revised version will be posted on this page with an updated date. Continued use of the platform following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

13. Termination

Either party may terminate the agreement formed by these terms at any time. You may close your account by contacting us at help@luwomau.info. We may terminate or restrict your access immediately if you breach any provision of these terms. Upon termination, your right to use the platform ceases immediately.

14. Governing Principles

These terms are intended to be interpreted in a manner consistent with fair and reasonable commercial practice. Any disputes arising from these terms will be resolved through good-faith negotiation in the first instance. If a resolution cannot be reached, the matter may be referred to an appropriate dispute resolution process.

15. Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and MentalZone with respect to your use of the platform and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us: